Project background
Information about the study that led to the proposals for a major housing scheme
Consultation
The consultation process behind the Major Housing Project
Studies
The studies we have done to assess the potential impact of the Major Housing Project
Customer charter
Our customer charter outlines the standards of service we promise to provide to our customers
How we deal with complaints
Find out how to make a complaint, what to expect and what to do if you are dissatisfied
Complaints handling procedure
Information outlining the process for handling complaints about new build homes