Find out about our commercial waste and recycling service, and get a free non-obligation quote
Our service
We understand that every business is different. We provide a variety of waste collection and disposal services that we can tailor to fit your specific business needs:
- you choose how often we collect – either weekly, fortnightly or monthly
- you choose the containers you need – (240, 360, 660, 770, 1100 litres)
- we provide short notice and additional empties (if and when required)
- our flexible collection programmes can be adapted to meet seasonal variations
- we can provide trade sacks for businesses with limited storage
General waste collection
We collect general business waste. This does not include construction or DIY waste. We are also unable to collect cattery or kennel waste as these are classed as industrial waste.
Recycling waste collection
We actively encourage all our business customers to recycle as much waste as possible.
Recyclable waste should be cleaned, dried, and put into the bin loose (not in bags or stacked). Items we collect include paper, plastic bottles, aerosols, food and drinks cans, cardboard, glass bottles and jars, plastic food pots, tubs and trays, cartons, shredded paper, envelopes, clean aluminium foil and trays.
Please ensure that only the correct materials are recycled. Contamination may cause your bin to be rejected for emptying and will increase costs. Please check our recycling A to Z list if you're unsure.
Business benefits
Our commercial waste and recycling service offers a variety of benefits:
- It’s VAT free, so your business can benefit from having the additional 20% to spend on something else
- you’ll be complying with your duty of care under the Environmental Protection Act 1990 (find out more on the GOV.UK website)
You’ll also be complying with business waste legislation that requires you to:
- have a commercial waste agreement with us or another authorised waste carrier
- have a controlled waste transfer note (it’s issued by the waste carrier and is a written description of the waste, signed by both you and the waste disposer) for the current financial year
- present your waste for emptying in an appropriate waste container
Get a quote
You can get a free non-obligation quote by completing our online trade waste enquiry form. Just tell us the bins you would like to order and choose our service options.
To request a trade waste bin(s) you'll need:
- your business address and contact telephone number
- to add the bins you would like a quote for onto the form
What will happen next?
When we receive your form, we’ll get in touch with you within five working days. We'll talk you through your options, and ensure you know exactly what you’re getting for your money. After we receive your signed agreement, we'll deliver your bins within ten working days.
Trade sacks
If you don't have the space for a trade waste bin, you can pay for trade sacks that are collected weekly. The price for a roll of 25 is:
- £83.20 for trade refuse sacks
- £47.70 for trade recycling sacks
The price includes delivery within the borough. On your first order you’ll also need a waste transfer notice - You'll need to pay for this once a year. The waste transfer notice is £41.00.
You can order and pay for trade waste sacks using our online form.
To order trade waste sacks, you'll need:
- your business address and contact telephone number
- a valid debit or credit card
What happens next?
When we receive your order with payment, we’ll deliver your sacks within two working weeks.
Hazardous waste
We don't collect hazardous waste. You'll need to contact an authorised firm to collect this type of waste.
You can find out more about hazardous waste, on our hazardous waste page.
Cutting down on food waste
If you have a food, grocery, or hospitality business and want advice on how to cut down on food waste, you can find webinars and other useful information from the recycling charity Wrap. Please visit the Wrap website.
Invoices
If we've sent you a trade waste invoice, you can pay this on our online payments page.