Information about our LILY service that helps combat loneliness and social isolation in adults of all ages
Lily Loneliness & Social Isolation Service
Norfolk County Council has commissioned services across the county to help tackle loneliness and social isolation.
The services offer 1-to-1 support to adults (18+) whose loneliness is the primary issue affecting their health & wellbeing. Clients are supported to:
- Access social activities, volunteering opportunities, community services and assets.
- Identify and overcome barriers that prevent them becoming connected.
- Reconnect with family & friends and make new connections in their community.
The services can also form part of a wider package of support for individuals where loneliness is a symptom of other more complex challenges, such as caring responsibilities, mental or physical ill health or debt.
Lily works with four charity partners to provide one to one support to clients.
Our charity partners are:
- Norfolk and Waveney Mind
- West Norfolk Carers
- Family Action
- West Norfolk Befriending
How to Access the Lily Loneliness and Social Isolation Service
Lily is no longer accepting new referrals Loneliness and Social Isolation, however the Lily website contains lots of information about local activities, services and events which may help to reduce feelings of loneliness and social isolation.
The Lily Online Directory
The Lily online directory lists organisations, services and activities that can help people live healthy, active, and independent lives.
From basic household assistance and future planning, to dealing with complex issues, Lily's Online Directory is a great signposting tool to help local residents to retain their independence and discover what's on offer locally.
The Lily website is user friendly can be viewed on any type of internet device, including tablet computers and smart phones.
Visit the Lily Online Directory
The DWP Household Support Fund
The DWP Household Support Fund is administered by the team.
For more information please visit our DWP Household Support Fund page.