Find out where to get help if you, or someone you know is experiencing domestic abuse
Domestic abuse
Domestic abuse can include:
- emotional abuse
- threats and intimidation
- physical abuse
- sexual violence
You can find out more about recognising domestic abuse on the women's aid website.
Where you can get help
For help 24 hours a day, you can call the National Domestic Abuse Helpline on 0808 2000 247.
If the situation is not an emergency but you need to call the police, please phone 101.
If you, or anyone else, is at immediate risk of harm, phone the police on 999.
If you feel you can't stay in your home, we may be able to help. Don't give up your home until you've spoken to us, or been given advice from the domestic abuse helpline.
If you need to urgently leave your home and have no-where to go, you can:
- phone us on 01553 616200
- email us at housingoptions@west-norfolk.gov.uk
- visit us in person
Domestic abuse service launches for Norfolk
People in Norfolk and their children who are at medium or high risk of serious harm from domestic abuse will be able to access a new, improved service from January 3 2022 to support their journey to freedom.
Norfolk Integrated Domestic Abuse Service (NIDAS) will offer free, confidential, and non-judgemental support to those affected, and their children, to help them escape and recover from abuse.
The new service is funded by the Office of the Police and Crime Commissioner for Norfolk, Norfolk County Council, Norwich City Council, South Norfolk and Broadland District Councils, and will be delivered in partnership by Leeway Domestic Violence & Abuse Services, Daisy Programme, Orwell Housing, Pandora Project and Safe Partnership.
Domestic abuse is an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence.
NIDAS trauma-informed, person-centered, skilled staff can support those at risk of harm to get to safety and will develop a personalised action plan with everyone they work with, to help people to move on from abuse with increased confidence and well-being. The service will be operational seven days per week, between 9am and 6:30pm on weekdays, and between 9am and 3pm on weekends.
For more information on how NIDAS can help you, or someone you know, visit nidasnorfolk.co.uk
Alternatively, you can contact NIDAS in the following ways:
- Call: 0300 561 0555
- Text: 07860 063 464
- Out of hours: 0808 2000 247
- Email: referrals@nidasnorfolk.co.uk
All services above will be live from January 3 2022.
If in immediate danger, always call 999.
Those at low risk of harm can still receive support services from Norfolk & Suffolk Victim Care, more information at nsvictimcare.org
Domestic abuse disclosure (Clare's Law)
If you're in a relationship and concerned your partner may be abusive towards you, you can ask the police to disclose information about them. You can also ask for information if you're concerned about someone else, such as a family member.
For more info please visit the Norfolk Police website.
Stalking
If you're worried that someone might be stalking you, the Suzy Lamplugh trust has a helpful tool with advice and assistance.
Further information
For more information about domestic abuse, please visit the following websites:
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