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Christmas opening hours, waste collections and advice

Christmas opening hours

Published: Friday, 20th December 2024

King’s Court will be closed for borough council services from 2pm on Tuesday 24 December 2024 and will reopen on Thursday 2 January 2025 at 9am.

The building will be open between Christmas and New Year, as the Department for Work and Pensions / Job Centre and West Norfolk Health will be working as normal over the period (except for the Bank Holidays).

For emergencies, such as homelessness, during the closure please call 01553 616601.

Most of our services are available online, we recommend visiting our website at https://www.west-norfolk.gov.uk/.

Christmas opening hours and information about Council Tax and Benefits

Waste & recycling collections

The festive season is the busiest time of the year for domestic waste and recycling collections.

Christmas waste and recycling calendars containing details of changed collection dates over Christmastime and New Year have been published online and will be featured on the back pages of Your Local Paper published on 24 and 31 December 2024. All bin collection details are available online at west-norfolk.gov.uk/yourbins

Additional recycling can be put in any clear bag and put out with your green recycling bin for collection.

Please continue to put your outdoor food waste bin out with your waste or recycling collection. Brown bin collections will continue to be made during the festive period too but not on your usual day. Please check west-norfolk.gov.uk/yourbins to find out when it will take place.

Residents living in a bagged waste collection area who need more recycling sacks can order them at west-norfolk.gov.uk/orderrecyclingsacks

To report that your bin has not been emptied, please visit west-norfolk.gov.uk/missedbins or call 0330 1099220. Please report this within two days after the collection was due and before 12 noon on the second day.

There will be no collections on Christmas Day, Boxing Day or Bank Holiday Monday 1 January 2025.

Information about waste and recycling and taxi licensing information

Mintlyn Crematorium

The crematorium office will close at 5pm on Tuesday 24 December and reopen at 9am on Friday 27 December. It will also be closed on Bank Holiday Wednesday 1 January 2025. On all other days it will be open as normal (weekdays 9:00am until 5:00pm).

On the days the office is closed, the crematorium grounds are open.

The Gardens and Book of Remembrance room at Mintlyn will open as follows:

  • Christmas Eve 9am to 5pm
  • Christmas Day 10am to 4.30pm
  • Boxing Day 10am to 4.30pm
  • 27-31 Dec 9am to 5pm
  • New Years Day 10am to 4.30pm

Funeral directors can continue to book funerals online, and members of the public can email mintlyn@west-norfolk.gov.uk while they are closed. Emails will be responded to when the office is next open.

Housing advice and other services information

Also see